rbdjee — Privacy and Data Protection Policy
The security of your personal information is our top priority — learn how rbdjee collects, uses, and protects your data.
rbdjee ("we", "our") is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains what information we collect, how we use it, and how we keep your data secure when you visit our website rbdjee.lat or use our services.
By creating an account on this platform or using any of our services, you are agreeing to the terms of this privacy policy. You must be at least 21 years old, and we encourage you to read this policy carefully.
We collect certain types of information to improve your experience on rbdjee and to operate our services safely and effectively. Details are described below.
1.1 Personally Identifiable Information
During account registration and verification, we may collect the following information:
- Full name and date of birth
- Email address
- Residential address
- National ID or passport details (for identity verification)
- Bank or mobile financial account details (for deposits and withdrawals)
1.2 Automatically Collected Information
When you access our site, some technical information is collected automatically:
- IP address and device type
- Browser name and version
- Operating system information
- Site visit time and session details
- Cookies and local storage data
1.3 Transaction-Related Information
We record information related to your deposits, withdrawals, and gaming activity, which helps us comply with our anti-money laundering (AML) policy and conduct financial audits.
Collected information is used only for specific and legitimate purposes. We are committed to protecting your information from misuse.
- Account Management: To create, verify, and keep your account secure.
- Transaction Processing: To ensure secure financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
- Customer Support: To resolve your issues and provide 24/7 live chat support.
- Fraud Prevention: To detect unauthorized access, fraudulent activity, and cyber threats.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To conduct analysis in order to further improve your experience.
- Responsible Gaming: To contact you when needed in accordance with our responsible gaming policy.
rbdjee does not sell your personal information to third parties or transfer it for commercial purposes. However, limited information may be shared in certain circumstances:
3.1 Payment Processors
To complete financial transactions, we share the necessary information with payment platforms such as bKash, Nagad, Rocket, and Upay. This information is used solely to complete the transaction, and the respective payment provider's own privacy policy applies.
3.2 Service Provider Partners
Game providers on our platform such as Pragmatic Play, PG Soft, JILI, and Spribe provide their own technical services. Limited technical information necessary for game operation may be shared with them. They may not independently use your information for commercial purposes.
3.3 Legal Obligations
If we receive a lawful directive from a government or law enforcement authority, we are required to provide information in compliance with applicable law. In such cases, only the specifically requested information will be provided.
rbdjee uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve the functionality of the site.
4.1 Essential Cookies
These cookies are essential for operating the site. They are used to maintain login sessions, perform security checks, and keep core functionality running. Disabling these cookies will prevent the site from working properly.
4.2 Functional Cookies
These cookies are used to remember your preferences such as language selection and display settings, making your experience more convenient on each visit.
4.3 Analytics Cookies
We collect anonymous analytics data to understand which parts of the site are used most and to improve our services. This information is not used to identify individuals.
You can control or delete cookies from your browser settings. However, disabling essential cookies may make some features of the site unavailable.
rbdjee maintains advanced technical and administrative security measures to ensure the safety of your information.
🔒 SSL Encryption
Our entire platform is secured with SSL/TLS encryption. All data exchanged between your browser and our servers remains encrypted.
🛡️ Firewall and Monitoring
Our servers are protected by advanced firewalls and a real-time cybersecurity monitoring system that operates 24/7.
🔑 Access Control
Only authorized personnel can access your information, and every access is logged.
💾 Regular Backups
Your account data is securely backed up so that no information is lost in the event of a technical failure.
While we make every effort to ensure the highest level of security, it is not possible to guarantee complete security on the internet. We therefore ask that you use a strong password and do not share your login details with anyone.
We do not retain your information longer than necessary. The retention period is determined based on the type and purpose of the data:
6.1 Active Account Data
All personal information and transaction records are retained for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations.
6.2 Financial Records
Transaction data is retained for the period required by applicable regulations for the purposes of preventing financial fraud, conducting audits, and ensuring legal compliance.
6.3 Cookies and Session Data
Session cookies are deleted when the browser is closed. Persistent cookies are stored for a maximum of 12 months, after which they expire automatically.
As a user of rbdjee, you have certain important rights over your own information. We respect these rights and are committed to upholding them.
- Right to Access: You may request to know what information we hold about you at any time.
- Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
- Right to Erasure: Within the limits of legal obligations, you may request that your information be deleted.
- Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
- Right to Opt Out of Marketing: You have the option to opt out of promotional communications.
To exercise any of the above rights, email us at [email protected] or contact us via live chat. We will process your request within a maximum of 30 business days.
rbdjee is strictly for users aged 21 and above only. We do not knowingly collect any information from minors. Age is confirmed during the account verification process.
If we become aware that information from a minor has been collected, we will delete it immediately and close the associated account. If a parent or guardian believes their child's information is held by us, please contact [email protected].
As our services and technology evolve over time, this privacy policy may be updated occasionally to reflect the latest developments.
If any significant changes are made, we will update the "Last Updated" date at the top of this page and, where necessary, notify you at your registered email address. Continued use of the platform after an updated policy is published indicates your acceptance of the new terms.
We therefore recommend that you visit this page regularly and stay informed about any changes.
If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:
🔒 Privacy and Data Protection Department
We generally respond to all privacy-related requests within 30 business days. For urgent matters, please use live chat.
For our other policies and terms, see: Terms and Conditions and Responsible Gaming.